How does the Return process work?

For apparel purchases, we offer returns and refunds only in the case of defective product delivery and no other cases are entertained (Subjected to internal policies). Please note that size changes are not yet entertained at our end, and customized merchandise cannot be returned or refunded. If you wish to initiate a return, kindly contact us by submitting your details via Email ([email protected]) along with your Order ID and a valid reason for the return. To find your respective order details, simply login to your account. As we do not provide a reverse pick-up facility, we kindly request you to self-ship the product back to us.

Primarily we will exchange the product in case of a defect or the wrong product is delivered and if the issue is not resolved we will consider a refund of the amount (Subjected to internal policies).

How does the Return process work?

We allow cancellation of order within that day of order. Other than that no cancellation is allowed.

for eg: If you Ordered an item on Wednesday we all cancellation till the end of that day (ie. Wednesay 11:59 PM)

What are the terms and conditions for a refund?

Returns: In the case of eligible returns, the product amount will be added to the same payment mode is paid.
Cancellations: we allow cancellation for 24 hours once the order is placed, the refund will be initiated within 1-2 days.
If the order cancellation is requested after the product is shipped, there will be no cancellation accepted. Please note that we will deduct the shipping fee from the actual order amount.

Defective/Damaged in transit: Once confirmed by our team, we will process the refund either into your bank account.

Wrong/Missing Products: If you receive damaged products or if you receive an incorrect product, we will be happy to exchange the goods or provide you with a full refund for the price you paid for the goods. This will be done once we have received the products and completed the necessary quality check.

What is the refund policy for returns of orders placed during a sale?

In the case of returns for orders placed during a sale, only the amount paid by you will be refunded. The current product price will not be refunded.

What are the terms of the Return Policy?

Customers can initiate a return within 1 day after an order has been delivered, applicable only for apparel purchases. Only If you have received a defective product, please send us images via Email with order details. The returned product should be in its original condition, unused, undamaged, unworn, unwashed, and in its original packaging. Failure to comply with these conditions may result in the return being rejected. Please ensure that the items are securely packaged to prevent any loss or damage during transit. Additionally, please note that Cash On Delivery handling charges are non-refundable. In the interests of hygiene, we may refuse returns if it is evident that the item has been worn, washed, or soiled.

In case I return the products, will the COD / Shipping charges be credited back?

No, COD and shipping charges are one-time charges and are non-refundable.